Showing posts with label strategy. Show all posts
Showing posts with label strategy. Show all posts

Tuesday, January 21, 2014

Winning the Competition for Content Marketing

According to a study by KPCB, the amount of content that people are sharing globally is around two trillion gigabytes. So, whether you're a content marketer or a social media recruiter, you're up against a lot of competition.

What sort of content should you create? And where should you post it to have the best chance of being shared?

I recently went to an expert in the field, ShareThis. They're the ones who created that little button you see on so many blogs and websites (including this one), letting you easily share a post on more than 120 social channels. Their most recent study has some eye-opening findings.

First, the five leading channels for sharing are Facebook, followed by Twitter, which together make up 75% of all internet sharing. Email comes in third, followed by Pinterest and LinkedIn.

But that's only one part of the story. A second study by ShareThis found that Pinterest content is five times more popular for sharing content than Twitter is -- though Twitter itself is a more popular channel. In other words, fewer people visit Pinterest, but those who do share a lot of content. So if you have photos, cartoons, or infographics, you should post them on Pinterest along with Twitter for a one-two punch.

I was also surprised by the latest information on video sharing. 66% of video shares happen through Facebook. 13% are shared on Twitter, with sites like Reddit and Tumblr making up most of the remaining 21%. Once again, it seems that Twitter isn't always the best venue for sharing content. Video creators, take heed.

The findings of both ShareThis and venture capital firm KPCB convinced me that mobile is the future of sharing. Right now, mobile sharing is twice as social as the desktop, and I expect that number will increase. The typical user checks social media on their phone nine times a day, but checks the web on their computer only three times.

50 ways to share content via buttons like ShareThis and AddThis


As always, it seems the only constant is change. 2012 became the year of Instagram, but now it gets fewer photos uploaded per day than Snapchat does. If you want to be seen as a cutting-edge brand, you may need to add Snapchat to your marketing strategy. 

What are other strategic ways of sharing content? Video gets all the attention, but don't forget about audio; 11 hours of sound are uploaded to SoundCloud every minute. So consider creating songs, speeches, and podcasts along with YouTube videos.

It's also time to re-evaluate Facebook likes. They're not the same as shares. Scott Monty, social media director at Ford, recently called likes the "digital grunts" of Facebook: "The like, as far as I'm concerned, is the minimum commitment you can ask from a fan. Likes, comments, shares -- it goes in that order of importance." Keep that hierarchy in mind when analyzing your metrics.

There's real value to a share. EventBrite came up with this breakdown for buying an event ticket: A share on LinkedIn is worth 92 cents; a retweet is worth $1.85; and a Facebook share is worth $4.15. This may mean the era of "clickbait" articles is over, since content that gets clicks and views simply isn't as attractive as that which gets shared (I'm looking in your direction, UpWorthy.)

As for the type of content to produce, Likeable Local's CEO Dave Kerpen recently delineated seven important qualities. The more of these your content has, the more shareable it becomes:
Consistent -- Post regularly so readers know when to expect your content.
Useful -- Find a way to help, educate, or entertain your readers.
Authentic  -- Be honest and real instead of writing press releases for your company.
Emotional -- The most shareable content often tugs our heartstrings.
Where the audience is -- Find the right channels using the statistics given above.
Paid for -- Use sponsored posts on Facebook and promoted tweets on Twitter.
Storytelling -- Tell the true stories behind your company, its leadership, and its employees.

Need help determining what content to create and where to post it? Brandemix has a long history of using shareable content to support marketing, branding, and recruiting campaigns. Contact me if you'd like to know more.

And don't forget to share this article using the button below!

Monday, December 23, 2013

The Most Popular Blog Posts of 2013

As 2012 comes to a close, let's take a look back at the year’s most popular blog posts. The topics range from telling your brand story to embracing new technologies to engaging your employees. I hope these articles will help you become an employer of choice and attract top talent -- and avoid some of the biggest social media mistakes. 

Here are the BrandeBlog’s six most-read posts of 2013.

Employer Branding: Recruiters Help You Tell the Right Story
One of the biggest recruiting trends of 2014 is employer branding: the promise your company makes to its employees. And one of the biggest trends in marketing is brand storytelling: the use of content and experiences to bring your brand to life. Combining these trends can bring a powerful presence to your talent acquisition. Here's how to do it.

How to Become an Employer of Choice
A recent Gallup study found that only 47% of American workers are completely satisfied with their jobs. A MarketTools study found that 21% of employees had applied to another job in the past six months. Clearly, many employees are ready to look elsewhere for the next step in their careers. To attract the best of these workers -- and make your current employees stay with you, follow these steps to become an employer of choice. 

Create Goodwill for Your Small Business with Community Involvement
For any small business to succeed, it must build goodwill with the surrounding community. You can have Facebook fans or catalogue customers all over the world, placing orders by phone and email, but if locals aren’t walking in the door, you’re doomed. Branding your business as a “hometown hero” can make a huge impression on your customer base and serve as an important differentiator in the marketplace.

Build an Employer Brand Fortress by Integrating with Your Corporate Brand
One question that gets asked in every employer branding workshop we hold is, “Where does our employer brand fit with our corporate brand?” Some companies create an employer brand slogan that lives only within recruiting or HR. That's often against best practice, as it has no bearing on a true employer value proposition. A strong EVP is based on the unique elements of your culture and workplace, resonates with the people you would like more of, and integrates with the same value proposition to your consumer base. Integrating the two brands isn't always easy, but it's crucial to success.

Social Media PR Disasters: Applebee's Wild Night
If it's true that you can learn more from failure than from success, then there's a lot to learn from Applebee's mysterious midnight meltdown. After the restaurant chain's controversial firing of a waitress, critics took to Applebee's Facebook page to complain. In the early hours of Saturday, February 2, someone from Applebee's tried to fight back. What happened next is a perfect example of what not to do in a PR crisis.

Recruiting with Google Glass
Google's new wearable technology may change recruiting forever. Why? Because, as the economy improves and the competition for talent increases, Google Glass will allow organizations to show a job listing and a corporate culture instead of telling. From talent acquisition to employer branding, here's how this amazing visual device can be used to engage job-seekers in several new and exciting ways.


What do these posts' popularity tell us? That there a lot of people with an interest in  and a need for  social media trends, marketing, and branding. As it so happens, they are also specialties of ours! 

Want to be more popular to job-seekers, employees, and customer? Put Brandemix on your to-do list for 2014.

Thanks for reading and happy holidays.

Tuesday, December 17, 2013

How to Conduct A Social Media Competitive Analysis - For Free

It's important for every business to conduct a competitive analysis to find their niche in the marketplace. But how do you analyze your competition on social media? How can you compare a big brand on Facebook to a small brand on Twitter? 

The good news is that you can conduct a fairly thorough competitive analysis using sites and tools that are completely free. Here's how:


Basic Social Media Metrics 
First, see if your competitor promotes their social channels on their website and their blog -- if they even have a blog.  There's a big difference between tiny icons at the bottom of a website and big "Follow us" buttons at the top.  

Then, look at their social profiles to see how many likes they have on Facebook, how many followers they have on Twitter, etc. These raw numbers alone don't tell the whole story, but they'll be crucial to determining other statistics. 

A great place to start is Wildfire's Who's Winning in Social feature, which lets you compare follower growth of three brands (including your own) on Facebook, Twitter, and Google+ over a range of time, from the last seven days to the last two years. 

Wildfire's "Who's Winning in Social" interactive app












Simply Measured offers a number of free reports aimed at specific social channels, including Twitter, Facebook, Google+, and Instagram, with Pinterest coming soon. For Twitter, the report tells you how influential your followers are, the top keywords in your followers' profiles, and even a breakdown of followers by time zone.

A few social channels themselves offer free information on your competitors. Facebook lets you create "interest lists" that allow you to see your competitors' latest content and what type of content is resonating with their followers -- in real time. Be sure to set your lists to "private" so your competitors won't know you're watching them!

Content Metrics

Now you know your competitor's numbers, so it's time to determine what type of content they're posting. You can start with a quick scan of their feeds. Many brands start with text and links. More advanced brands add photos and videos. Expert brands also post polls, contests, and games. 

For a deeper analysis, you can use Infinigraph to see what type of content your competitor is posting, along with the most common days (and time of day) to post different forms of content.  You'll not only discover a competitor's content strategy, but you may find that different content is posted on different sites; for example, food and design photos do very well on Pinterest.

Engagement Metrics
Lots of followers is good, strong content is great, but how is your competitor's audience actually responding? Engagement is really the most important metric of all.


Rival IQ
 shows your competitor's content within the last 90 days, sorting the content by the type of engagement per each post.

Rival IQ's "Competitive Landscape" feature













Why is this important? Take Twitter. When someone favorites a brand's tweet, only the brand sees it; but when someone retweets a tweet, that person is actually sharing the content with all their followers. Pinterest and Facebook make similar distinctions between approving a post and actually distributing it.

It's also very useful to see the tone of engagement. Is your competitor posting a lot on Facebook...because they're responding to numerous customer complaints on their timeline? Are followers associating the competitor with good things or bad things? SocialMention lets you see the ratio of positive comments to negative ones

Putting It All Together
Armed with this information, you can determine what types of content generate the best types of engagement for your competitors and learn what opportunities you have to stand out from the crowd.

Did you find a social media opportunity but aren't sure how to exploit it? Brandemix has a great deal of experience in social media marketing, branding, and recruiting. Contact us and we'll work together to put your findings to good use.

Wednesday, August 14, 2013

Brandemix Bonus Reel: Improving the Customer Experience


How can retailers improve the customer experience -- before and after the customer visits the store? Jason Ginsburg explains.

Monday, August 12, 2013

Creating a Competitive Advantage in the Retail Space

No retailer wants to be “just another [your product] store.” But how can you stand out? Every business has at least competitive advantage, some positive quality that sets it apart in the marketplace. For example:

McDonald’s competitive advantage is convenience; a restaurant location
is never far away and the food is inexpensive.

Keens Steakhouse’s competitive advantage is quality; its single Manhattan location isn’t convenient, and the prices aren’t low, but it’s consistently ranked as one of the best restaurants in the city.

Outback Steakhouse’s competitive advantage is price; you can get a six-ounce sirloin steak there for $10.

So how do you determine your store’s competitive advantage?

First, you’ll need market intelligence. That includes discovering what your customers want, what they’re willing to pay, and what needs they have that aren’t being fulfilled. That information can be gathered from studies and trade magazines, or by directly surveying your customers.

Next comes competitive intelligence. What is the competition offering? What is attracting their customers to them instead of you? What are their strengths and weaknesses? These findings will help you determine what separates you from the rest of the marketplace; the positive differences can become your competitive advantages.

"Investigate" your competition to determine your competitive advantages.
The strongest competitive advantages have these qualities:

Rare
Whether it’s unique merchandise or a fun policy (like The Disney Store’s “You break it, you don’t have to buy it” rule), a true advantage must be uncommon among your competitors.

Valuable
Small differences don’t matter. If your competitive advantage saves customers money or makes their visit more pleasant, they’ll definitely notice.

Hard to Copy
If your competitors can easily duplicate what you’re doing, it won’t remain an advantage for very long.

Sustainable
“Buy One, Get Three Free” would probably result in customers rushing to your store. But then what? An offer like that can’t last long. Make sure your advantage is a true change in policy, procedure, or philosophy, and not a short-term gimmick.

Even if you can’t provide the finest products or the lowest price, there’s one simple and effective way to stand out: the customer experience. That means making the customer feel valued while in the store, handling complaints and returns with ease, and reaching out to the customers afterwards to get their feedback or offer discounts. Studies have shown that
our happiest memories are tied to experiences, not possessions, so it’s possible that the experience of buying your products is more important than the products themselves.


The customer experience includes tech support and customer service, too!
“Simple” doesn’t mean “easy,” however. Creating a great customer experience means training employees differently and offering them incentives for great service. It may mean operational changes to make sure complaints and exchanges are made as hassle-free as possible. It might also mean expanding the job responsibilities of your HR or marketing teams to oversee all these improvements.

How will you when you’ve succeeded? Luckily, it’s easy to measure your store’s competitive advantage. Sales volume, same-store sales, and customer traffic are all straightforward metrics. You may also see more chatter – or at lest more positive chatter – on social networks, as customers share their experiences and write happy reviews.

Your retail store is unique, with advantages over your competitors. Once you discover those advantages, emphasize them, and make them part of your brand, you’ll reap the benefits.

Monday, July 15, 2013

How to Build an Employer Brand

Many organizations pay attention to branding but overlook the importance of an employer brand, which defines who you are as an employer. Just as your consumer brand tells the public what your brand stands for, an employer brand speaks to your employees – from the newest hire to the CEO – and to your potential employees, the job-seekers whose first encounter with your company may be through your employer brand.

Employer brands also help job-seekers self-select, help HR recruit and train to the brand, and help the entire workforce promote the brand through their actions and communications. The effect it has on quality of hire can separate a good company from a truly great one.

A few statistics from Employer Brand International
With that in mind, here is a brief overview on the process to create an effective employer brand.
An employer brand deserves the same study and due diligence as any other major decision your company makes. That means embarking upon a solid research plan that involves employees from every level.  Typical research plans include quantitative, in the form of an objective, anonymous survey; qualitative, in the form of focus groups and one-on-one interviews; and ideation sessions, workshops for collective brainstorming. Participants can include employees, potential employees, executives, customers, and even vendors. Be sure to align the findings with your company’s mission, vision, business objectives, and consumer brand.
Once you’ve discovered how people feel about your brand, you should find your niche, the areas where you deliver a singular employee experience that no one else can match.
These concepts can be illustrated through an “employer brand architecture.” Your organization’s vision is the foundation of the structure. Your differentiators make up the “pillars.” The “roof,” your employer value proposition, is the single-minded expression of the benefits of working for your organization.

All this work isn’t just to have a catchy slogan on Monster.com. An employer brand positively affects a number of talent management concerns, from attraction to retention to employee referrals. A strong employer brand creates more engaged employees, which leads to higher profitability.
In 1994, a group of researchers from Harvard University published a study (and later a book) on the Service Profit Chain, arguing for a direct link between employee satisfaction, customer loyalty, and profit. Some subsequent studies put the difference between the best “chains” and the worst as high as 20% – which could mean billions of dollars. More recently, a study by Aon Hewitt found that companies with engaged employees outperformed the stock market by 22% in 2010.

It doesn’t matter if you’re a non-profit, a local business, a national chain, or a global powerhouse; every organization succeeds with the best talent. Build your employer brand and you’ll enjoy greater profits, happier, more productive employees, and a great culture that attracts and keeps the talent you need to fulfill your business objectives. Ready to create or refresh your employer brand? Contact me.

Wednesday, July 10, 2013

Video: Vine vs. Instagram Video


Which short-form video platform is best for your organization's branding, marketing, or recruiting efforts? Director of Interactive Branding Jason Ginsburg explains the key differences between Vine and Instagram.

Monday, July 1, 2013

How to Become an Employer of Choice

A recent Gallup study found that only 47% of American workers are completely satisfied with their jobs. A MarketTools study found that 21% of employees had applied to another job in the past six months. Clearly, many employees are ready to look elsewhere for the next step in their careers.

How do you make them look at you? More importantly, how do you make your current employees stay with you?

Or, in short, how can your company become an employer of choice?  

Becoming an employer of choice means that applicants are eager to work for you, that people envy your employees, that you receive unsolicited resumes, and that your most talented workers stay with the company throughout their careers.

It's the holy grail for every employers. So do you achieve it?

There's no single answer to that question. In fact, coming up with the answer may require answers to more questions. Here are a few you should tackle:

1. "Employer of choice" to whom? 
Determine who are the people you want to run your business. Shark-like go-getters? Tech wizards? Ideallists who want to change the world? Employees of your competitors? 

Your workers don't have to be people who live nearby or happened to see your job listing. Create a vision for your workforce and strive to bring it to life.

The answer to the first question leads to the second: 

2. What do the people that you want, want?
A recent survey of college seniors by the National Association of Colleges and Employers found that, when weighing a job offer, these workers look first for opportunities for personal growth, then job security, and then friendly co-workers. "High starting salary" didn't make the top three. So if you're offering recent grad lots of money up front but little chances of career advancement, you'll need to change your priorities to be successful.

There are plenty of workplace surveys out there, but you'll get the best information from your employees, your candidates (even the ones who turned you down), and your applicants. Ask them what drew them to your organization. What set you apart? What's still lacking? Accept the answers without judgment. You can't improve unless you acknowledge you're not perfect.

Spoiler alert: Answers to the next question may require collaboration with your senior leadership. 

3. What are you prepared to do to attract your ideal employees -- and keep them? 
This may require some changes within your structure or culture. You may have to increase perks, change policies, or even enhance your workplace with, say, a gym or daycare center or coffee bar. And that can't happen without approval of your senior leadership, who may not see the need behind such transitions (and costs). You can tell them that more engaged employees will lead to higher retention, lower hiring costs, higher  productivity, and eventually greater profits -- all true.

Every company wants to have an employer brand that positions them as an employer of choice. Who wouldn't want to have talent competing for you instead of the other way around? 

 So, in addition to the answers to the questions above, here is a short list of attributes of an employer of choice. How does your company stack up?

1. Interesting work
Challenging but not difficult; straightforward but not easy. Most workers want to be stimulated, challenged, or inspired by their work. No matter what your industry, are your positions actually interesting? Or do they ask too much or too little of the employees?

2. Career advancement
If you want workers to stay with you for their entire careers, you have to give them a career. This includes a clear path to promotions, regular and fair evaluations, and training for new skills. And don't forget about a mentoring program, which is lacking at most companies.

3. Social Responsibility
Many people want to feel that they're doing good. If your company isn't in the rainforest-saving industry, you can still recycle, partner with a charity, and engage in fundraising activities. This attribute also includes business ethics.

4. Recognition
Not just fair pay but also rewards for work well done and for time spent with the company. Contests (such as sales goals) also help employees feel valued, as can bonuses, free food,  and other perks. 


In closing, becoming an employer of choice isn't easy. It means taking an honest look at your current workforce and what you want it to become. It means acknowledging some difficult truths and making internal changes.

The rewards, however, are hard to overstate. You'll have the best workers, doing their best work, increasing profits -- and not leaving.

Want to know more about becoming an employer of choice? The door at Brandemix is always open.

Wednesday, June 19, 2013

Video: The Importance of Employer Branding



Director of Interactive Branding Jason Ginsburg explains why a strong employer brand is critical to an organization's success.

Thursday, June 6, 2013

Brandemix Bonus Reel: The Best of Both Retail Worlds



Jason Ginsburg, Director of Interactive Branding at Brandemix, explains how retailers can combine the best elements of online and in-store shopping for a great customer experience.

Monday, June 3, 2013

How Retailers Can Connect the Online and In-Store Experience

The great overlap has started.
In the last few months, the worlds have physical shopping and online shopping have collided. Walmart, the country’s biggest retailer, has increased its massive e-commerce effort, using its thousands of US locations as distribution points for same-day delivery. At the same time, Amazon, the country’s biggest online retailer, now ships items to “lockers,” physical kiosks which can be accessed at any time. With Amazon Lockers, Brand Channel has declaredAmazon's strategy to distribute its products through traditional retail outlets is already underway.”
These retail giants are reacting to customer behavior. They know that customers want an online experience that’s connected to the in-store experience. So how can this strategy be implemented by specialty retailers? Here are some easy steps to get the best of both worlds.
Bringing Online Information to the Store
Price is not the only factor driving customers to online shopping. “Customers demand quick and easy access to relevant product information,” says Mark Brixton in Australia’s Power Retail blog. With turnover in the retail industry higher than ever, and employers unable to fully train their staff, many customers find that sales associates can’t help them make informed decisions about products.
The solution? Make your associates (and managers!) as knowledgeable as possible – even if it means “cheating.” At Best Buy, I once inquired about a camera, and the associate simply pulled out an iPad and looked at the Best Buy website with me, showing all the good reviews. It certainly was better than being told “I don’t know,” which makes me leave the store to find more information.
Another online feature that’s very effective is the recommendation engine: “People who bought X also bought Y.” Store associates can make those suggestions, of course, but there’s another option: reconfiguring your store so that items that are often bought together are actually displayed together.

Chico's online recommendations
What about online customer recommendations? Brazilian clothier C&A has “special hooks on the racks in its bricks-and-mortar store” that display Facebook likes for each item of clothing in real time, “giving in-store shoppers a clear indication of each item’s online popularity.That technology may be a ways off for most of us, but that doesn’t stop you from putting a sign on an item that says, “Our most popular item on Facebook,” or “Our most pinned product on Pinterest.”
Bringing the Personal Store Experience Online
Jiadev Shergill, founder of Bundle.com, told a recent Internet Week New York panel, “Walking into a store and feeling the clothes, trying them on – this is a data point that you can’t get online.”
He recommends “product videos, multiple angles, more product measurement details, and real-world comparisons,” to simulate the in-store experience, making customers more comfortable with an item they can’t hold, use, or try on.
Many have us know at least one sales associate that has been helping us for years, who know lots of our personal details, and uses that information to help us shop. So why not ask for that information during online shopping? Asking for a birthday is expected, but you could also ask for more (optional) information, such as hobbies, favorite colors, or preferred brands. That allows you to offer exactly what the customer wants the next time they visit your online store.
This may seem obvious, but you should also make online returns as easy as in-store returns. Zappos led the way by making returns both free and hassle-free. Now many websites offer that service.
Zappos provides a video explaining how to return items.
Linking the Two Experiences Together
One good strategy is to keep a customer database that can be accessed by both your online store and your physical store. So when an online customer finally walks into your store, all they have to do is give their name or email address and a sales associate can look at their purchase history, preferences, and recommendations.
To the customer, your online store isn’t some separate entity, so if they’ve bought from your website five times, why should they be treated like a stranger when they finally pay your physical store a visit?
Most importantly, this entire philosophy is dependent on employees to deliver your brand experience. Whether you’ve been in the same location for 50 years or are a new internet startup, your brand has value. And it’s your employees who have the greatest power to make or break it. They’re the ones who shift your message from a concept to an experience – positive or negative. So whichever strategy you implement, make sure your employees can define your brand. If they can’t define it, they can’t deliver it.
I hope these ideas have helped you look at online shopping and physical shopping as two sides of the same coin, with each complementing the other. And if you’d like to create an online store – or refresh an old one – my agency, Brandemix, is happy to help.

Wednesday, May 29, 2013

Join Us on June 5 for Socialize Your Talent Strategy



Brandemix's Director of Interactive Branding Jason Ginsburg gives a sneak peek at Socialize Your Talent Straetgy, a free webinar on social recruiting.

Sign up for Socialize Your Talent Strategy here.

This fun, insightful presentation takes place from 2-3 pm EDT on Wednesday, June 5.

Wednesday, July 11, 2012

Six Steps to an Effective Brand Plan

You’ve heard about it at meetings – possibly from me. But what is a “brand plan”? It’s both an internal and external document. Internally, it describes your organization’s focus and goals, to align all employees with your mission. Externally, it provides a roadmap for marketing and promotion.

How do you create a brand plan? It can take weeks of research, discovery, analysis, and creative development. But here’s a slimmed-down version to help get you started: Start With a Vision
Your vision statement is aspirational. It’s about the future, not the present; it’s who you want to be as a company and where you want to be in the marketplace. It’s a goal that you will try to attain for the next three, five, or 10 years. Don’t be timid! A vision statement can be grand, bold, and optimistic. It should be an ideal worth aspiring to. This step involves research and discovery from everyone in the organization, as they’ll all be asked to contribute toward the goal.

Plan the Mission
The vision is where you want to be; the mission is how you get there. How will you achieve your goals and how will you know when you’re successful? At best, a mission statement also includes a brief version of your company’s philosophy and purpose. As Entrepreneur.com says, “Your mission statement doesn't have to be clever or catchy – just accurate.” Spend time fine-tuning every single word, since your mission statement will be your guiding principles for the life of your vision.

It's all right to have your head in the clouds when writing your vision and mission.
SWOT It Out
A brand plan includes an analysis of your company’s place in the market, broken down into four parts: Strengths – including your expertise, uniqueness, resources, or anything else that gives your company an advantage. Weaknesses – issues that may be holding you back from your potential; what knowledge or capabilities are you missing? Opportunities – such as an emerging customer need that you can meet, a new technology that will change your market, or a reduction in regulations or costs. Threats – problems on the horizon such as a customer need, technology, or law that makes the market worse for your company.

Strategize Tactically
You now know where you want to go, how you’ll get there, and your current and future advantages and disadvantages. Now you can create a strategy that will help you get from here to there, using your strengths to take advantage of the opportunities and avoid the obstacles. This means creating a strategy, the large-scale plan for success. Within this are tactics, the individual programs, products, and initiatives that contribute to the strategy. In war, strategy involves which battles you’re going to fight; the tactics are how you fight them. Don’t get them mixed up or you can find yourself wasting resources on a tactic or overlooking the importance of a strategy.

Bring in the Numbers
Visions and missions can be “touchy-feely,” but a brand plan should include numbers. If you’re launching a new product, how many will be in your first shipment? What are your metrics for success – sales, hires, press mentions, social media responses? What’s the minimum ROI that will allow you to move on to the next step? And what’s the budget for each of your tactics? Don’t let your enthusiasm make you neglect the most important numbers – time and money!

Some brand plans are measured in months; others in hours

3, 2, 1, Launch!
The plan is in place. Now it’s time to execute. Put that new budget to use and start designing, writing, creating, and shipping. After so much discussion and preparation, everyone will be eager for results. Help them out with a quick win, an easily achieved goal that boosts your employees’ confidence and builds momentum for the next round. Quick wins silence doubters and give you something to point to at the first few status meetings and say, “This worked.”

Your brand plan is finished. Guided by your mission statement, you’re implementing your strategy and tactics, making your vision a reality. You’ve made some quick wins, you’re analyzing the metrics, and you’re aware of both the perils and the promise of the future. You’ve put in place a solid foundation for success.

At Brandemix, we specialize in brand planning, brand architecture, brand positioning, and branding initiatives. If you’d like to learn more, contact me. I’d love to share our knowledge with you.